Policies

Cancellations

In respect of our staff and clients we ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you will be charged a cancellation fee of 50% the price of your scheduled appointment.

All permanent makeup cancellations or reschedules must be made prior to 48 hours or you will be charged 50% the cost of service and or lose your deposit.

Children

We love children at Eau Claire Body Care and they are not allowed onsite.

We have dangerous equipment and chemicals at Eau Claire Body Care. For their safety children are not allowed under any circumstance.

If you arrive at your appointment with a child you will be asked to leave immediately and your appointment will be treated as a cancellation.

Children under the age of 18 may receive some of the services with the accompaniment of a parent or guardian. They must be over the age of 14.

Refunds

Eau Claire Body Care does not offer refunds for deposits, products or services.
We will do our best to provide you with service to meet your needs and satisfaction. We will in rare cases provide in-store credit.

Returns

Eau Claire Body Care will provide guest the option to return an unopened, not used product within 30 days of purchase for any reason. The client may receive in store credit or exchange only, no refunds.

Guarantees

At Eau Claire Body Care we want you to be satisfied with your results. Aesthetics is an art not an exact science.

To meet your needs the services provide may need to perform multiple sessions of the same service to render the results you are looking for. Beautiful results are a process.

We guarantee our work for 7 days if you read and followed the aftercare instructions for the service you received.
Eau Claire Body Care guarantees the results of Botox and Fillers for 14 days. The client must have read and followed all aftercare instructions.

Deposits

Permanent makeup requires a $109 deposit to book a new client or Annual appointment.

These appointments can take 4 hours and we need to block a large portion of the providers day.
Deposits are not refundable and maybe exchanged for another service if necessary.

Touch-ups and Annuals

Aesthetics is an art not a science and we want you to have the best results. Permanent Makeup and Injectables (Botox/Fillers) require touch ups as needed.

PMU 8-12 weeks after your new client appointment. Botox and Filler 14 days following your initial appointment.

We call this the "perfecting process." PMU and injectables make modifications to skin, muscles and possible bone structure therefore it is a process to accomplish desired results.

The service provider will make recommendations according to your skin, muscles and bone structure. If you choose not to follow these recommendations the service provider is not responsible for your results.